Responsible Gaming my88 —
Play Safe & Healthy

Online gaming at my88 is designed as entertainment — much like watching a movie, playing sports, or enjoying any other recreational activity. The difference is that gaming involves money, and that's what calls for a more careful and mindful approach.

Responsible players typically share a few common traits: they play within clear limits, they know when to stop, and they never chase their losses. Chasing losses — continuing to play in hopes of recovering money already lost — is one of the earliest signs that someone may need help.

Additionally, healthy players do not rely on gaming to solve their financial problems. The odds of winning in any casino game are determined by a truly random RNG (Random Number Generator) system that has been verified by independent bodies. No strategy or pattern can guarantee consistent wins — and understanding this fact is the foundation of responsible gaming.

Problem gambling rarely develops overnight. It usually grows gradually, and the person affected is often the last to notice. That's why it's important for you and those around you to recognize these early warning signs.

Warning signs that deserve serious attention:

• Thinking about gambling almost constantly — planning your next session, replaying past wins or losses, or figuring out how to get money to play.
• Needing to bet increasingly larger amounts to get the same level of excitement — this is known as tolerance and is a clear sign of addiction.
• Feeling restless, irritable, or uncomfortable when trying to cut back or stop gambling.
• Gambling as a way to escape problems, guilt, anxiety, depression, or unpleasant situations.
• Lying to family members, friends, or colleagues about your gambling activities or the amounts of money involved.
• Borrowing money, selling belongings, or using savings set aside for other needs in order to fund gambling.
• Repeatedly tried to stop or cut back on gambling but was unable to.

My88 enforces a strict age restriction policy. Our platform is exclusively for individuals aged 18 years and above, and we enforce a strict age verification process during registration through our integrated KYC (Know Your Customer) procedure.

We understand that many users may share devices with younger family members. We therefore recommend the following steps to ensure children cannot access the my88 platform:

• Always log out of your my88 account when you're done playing, especially if your device is shared.
• Do not save your my88 account password in the browser of a shared device.
• Use parental control software or content filtering tools on devices accessible to children.
• Keep your login credentials secure and do not share them with anyone.
• Enable two-factor authentication (2FA) on your account for an added layer of security.

If you suspect that an underage individual has accessed or attempted to register on the my88 platform, please contact our support team immediately. We will act swiftly to address the matter.

If you or someone you know needs help with a gambling problem, there are various support resources available in Malaysia. Reaching out for help is the single most important first step, and you do not have to face this challenge alone.

My88 also provides direct support through our specially trained customer support team, who are equipped to handle responsible gaming enquiries. Our team can help you activate self-control tools, process self-exclusion requests, or simply provide information on available support resources.

Remember, acknowledging a problem and seeking help is a sign of strength, not weakness. The my88 team and the wider support community are here to help you through every step of the process.